All about the Neo-Banking Trend in India-The emerging banking market


Adesh Chaurasia– Neo Banking

The banking sector is changing all over the world rapidly. Be it the products or the way of rendering offerings. Economic entities are embracing new technologies, and clients are put on the center point of the entire business method. The behavior of a bank now stays or functions completely in sync with the requirement of the client. Disruptive technologies, that are now playing a prominent role across the BFSI zone, have come to be extra evident due to the sudden outbreak of a pandemic. Earlier, the digital services across the banks had seemed to be counted of convenience, but now it has emerged as a vital medium to ensure business continuity.

Experts across the world accept the fact that the pandemic has driven the digital delivery version and its usage by several years. A virtual goal that would have taken years to kick-off, has won new momentum and executed the goals in months. Neo-Banks is gaining plenty of recognition and discussions related to their relevance, particularly in India. So, is a neo-financial institution the brand new addition in the world of banking?

What is a neo bank?

A neo bank is a banking institution that lacks any sort of physical branches or buildings to carry out the banking procedures, instead, the replacement is entirely made online and virtual to help customers make use of the facilities from anywhere, anytime, that too with absolute ease and convenience. This newly introduced banking system rightly satisfies the interests of modern-day tech-savvy customers. In India, neo banks that have become popular are- Jupiter, RazorpayX, Niyo, and many more. Monetary applications like Phone Pay and Paytm are also widely opted nowadays.

How does the Covid-19 outbreak modify banking digitally?

68% of Indian consumers are actually using online or mobile banking to conduct financial transactions.

48% count on using contactless payments in preference to coins or cards in publishing COVID-19 global.

49% of Indian clients confronted profit cuts because of the Covid-19 pandemic.

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Scope of Neo-Banks in India

The actual mesmerizing scope of neo-banking in India can be rightly witnessed when we observe a small shopkeeper or a vegetable vendor in the weekly market accepting online payment for the commodities we buy. The popularity of online modes of banking is rapidly increasing to an extent that even cab drivers, auto-rickshaw drivers, etc. Accept online payments in general.

The regulators as well as the customers find this way convenient and safe as the transactions are encrypted as well as monitored closely. Also, it’s beneficial to use the online mode as there are several beneficiary coupon codes, offers, and discount options available in such a case.

Tracing the path

In 2018, the Reserve Bank of India said in its document that, Digital transformation and innovation inside the BFSI space will journey on 3 pillars – Blockchain, Artificial Intelligence, and the Internet of Things. It is said that ‘technology will become sincerely useful when it will become invisible’. With the onset of interconnected devices driving on a self-getting to know and evolving AI and Blockchain preserving the music of each and every transaction, banking will now not be simply apps, websites, or bodily branches. Widespread adoption of biometric authentication and AI-based voice-enabled financial services and advisory may additionally make banking surprisingly ‘invisible.’

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It indicated the requirement for digital banking service vendors to have some physical presence. RBI issued a new regulation for the testing of new fintech improvements in a confined ecosystem, which is motivating for rising fintech groups in August 2019.

This makes it clear that our country is rightly following the path of digital transformation to make the best use of the banking and monetary sector.


Author-Adesh Chaurasia

He is an active learner, author and speaker when it comes to the subject of national development through scientific and relational ways. He presents his knowledge about his line of work in such a simple yet engrossing manner that it reaches out to the people so as to enhance their knowledge and put it to good use.

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